Privacy Policy

1. Information We Collect

When you use Wrkzo, we may collect information that you provide directly to us as well as certain information generated automatically when you use our platform.

Account Information

• Name, email address, phone number, username, and account credentials.
• Profile information, profile photo, professional description, skills, experience, and other information you choose to display on your profile.

Freelancer Information

• Skills, services, portfolio information, pricing, availability, qualifications, and professional experience.
• Information submitted while creating or managing services, proposals, or freelancer profiles.

Employer / Client Information

• Project requirements, job descriptions, company or business information, budgets, and other information submitted while posting projects or tasks.

Communication Information

• Messages, project discussions, files, attachments, reviews, feedback, and other communications made through Wrkzo.

Payment Information

When you make a payment or purchase a plan or service, payment-related information may be processed through our payment service providers. Wrkzo may receive transaction details such as payment status, transaction reference, amount, and related information.

2. Information Collected Automatically

When you access or use Wrkzo, certain technical information may be collected automatically to help us operate, maintain, secure, and improve the platform.

• IP address and approximate location information.
• Browser type, operating system, device type, and technical information.
• Pages visited, features used, and interactions with the platform.
• Login information, session information, and timestamps.
• Cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• To create and manage your Wrkzo account.
• To provide and operate our freelancing marketplace.
• To connect employers and clients with relevant freelancers.
• To allow freelancers to showcase their services, skills, and professional profiles.
• To process purchases, subscriptions, payments, refunds, and related transactions.
• To facilitate communication between users regarding projects and services.
• To provide customer support and respond to inquiries.
• To send account notifications, service updates, security alerts, and important platform communications.
• To detect and prevent fraud, abuse, spam, unauthorized activity, and security threats.
• To monitor platform performance and improve our products, features, and user experience.
• To comply with applicable legal and regulatory requirements.

4. How Your Profile Information Is Used

Wrkzo is a marketplace where freelancers and employers interact with each other. Certain information from your profile may therefore be visible to other users depending on your account settings and the features you use.

• Freelancer profiles may display name, profile photo, skills, services, portfolio information, ratings, reviews, and other professional information.
• Project or job listings may display information submitted by employers or clients.
• Reviews and ratings may be visible to other platform users where the relevant feature is available.

Please avoid publishing sensitive personal information publicly in your profile, service listings, project descriptions, or messages.

5. Sharing of Information

We do not sell your personal information as a product. We may share information when reasonably necessary to provide our services, operate our business, or comply with legal requirements.

• With other Wrkzo users when necessary for marketplace functionality, such as profiles, projects, services, proposals, reviews, and communications.
• With payment processors and financial service providers to process transactions.
• With hosting, security, analytics, email, and technical service providers that help us operate the platform.
• With professional advisors, such as legal or accounting providers, where reasonably necessary.
• When required by law, court order, government request, or to protect the rights, safety, and security of Wrkzo, our users, or others.

6. Cookies and Similar Technologies

Wrkzo may use cookies and similar technologies to keep users signed in, remember preferences, maintain sessions, improve website performance, understand platform usage, and provide a better experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the platform.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based service can guarantee complete security. Users should also take reasonable precautions, including keeping account credentials confidential and using strong passwords.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including:

• Requesting access to personal information associated with your account.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of certain personal information, subject to legal and operational requirements.
• Updating information through your account where such functionality is available.
• Managing certain communication preferences.

To make a privacy-related request, please contact us using the contact details provided below.

10. Children’s Privacy

Wrkzo is intended for users who are legally permitted to use online marketplace and professional services under applicable law. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can review and take appropriate action.

11. Third-Party Services and Links

Wrkzo may use third-party services for payment processing, hosting, analytics, communications, security, and other operational purposes.

Our platform may also contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

If you believe your account has been accessed without your permission, please contact Wrkzo support immediately and change your password where possible.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our platform, services, technology, business practices, or applicable legal requirements.

When we make changes, we may update the “Last updated” date shown at the beginning of this policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Wrkzo handles your information, please contact our support team.